Order Process

1. Shopping cart

Please click on the “Add to cart” button to add the product of your choice to the shopping cart.

You can remove items from the shopping cart by clicking on the “X” symbol to the left of the product image in the shopping cart. Furthermore, you can adjust the number of products in the shopping cart by clicking on the “-” symbol to reduce / remove the item, on the “+” symbol to add the product or enter the desired number in the field between the two symbols and then click on the “update shopping cart” button.

Do not forget to enter a valid voucher code if you have one. This will reduce the payment amount by a fixed or percentage amount. Some voucher codes can be combined, some cannot.

If you have reached the minimum order value, you will be offered free delivery. Please check that this is selected.

When you have finished selecting your items, click on “Proceed to checkout” to proceed to the next step.

2. Checkout

If you already have an account with us, do not forget to enter your email address and password. Otherwise you have the possibility to register as a new customer. Please note that your data is collected, processed and used in strict compliance with the data protection regulations (see data protection regulations). We ensure that this data is not used for other purposes or passed on to uninvolved third parties.

3. Verification of your billing and delivery address & choice of payment method

Please check if your billing address is correct and indicate the desired payment method.

4. Complete the order by taking note of the general terms and conditions

Look at the overview of your order – the selected items, the shipping and billing address and your contact details – and check that everything is correct and that you have read our terms and conditions and the cancellation policy carefully. Accepting our terms and conditions is necessary to proceed with the order process.

Now click on “Continue to PayPal” (when paying by PayPal) or “Order with costs” (for the other payment methods) to send your order to us. If you pay via a third party (such as PayPal or Alipay), confirmation within this platform is still required. Your order is now binding.